Safaroff Lab
product
SAFAROFF AI
Get the answer in seconds with trained AI bot
“Azərpoçt” is the national postal operator of Azerbaijan, offering mail and parcel delivery along with a wide range of financial and electronic services. Its extensive branch network ensures convenient access to services for both individuals and businesses across the country.
Project
The main goal of Azərpoçt’s web platform is to provide postal services to citizens and companies in a convenient online format. The aim is to simplify the process, save time, and create an easy-to-use digital experience.
What did we do?
We ensured a simple and clear menu structure, fast navigation, and quick access to key functions. At the same time, we carefully planned and implemented the functional details to make sure that all processes can be completed in a minimal number of steps and that the overall experience remains smooth and user-friendly.
On the updated web platform, users can access core services in just 2–3 clicks. The platform has been structured into 5 main categories so that users can quickly find the service they need. The user flow for shipment tracking and payment functions has been made approximately 50% faster. As a result, the design improves user convenience and provides intuitive access to all services.
On the updated web platform, users can access core services in just 2–3 clicks. The platform has been structured into 5 main categories so that users can quickly find the service they need. The user flow for shipment tracking and payment functions has been made approximately 50% faster. As a result, the design improves user convenience and provides intuitive access to all services.
The new platform has been designed to be more intuitive and simpler compared to the previous version, allowing even new users to benefit from all functions without needing additional guidance. Core services and information have been brought to the forefront in line with visual hierarchy principles, while menus and buttons are placed consistently and predictably across all pages.
The design is accessible and convenient for both mobile and desktop use, enabling users to complete their main tasks with a minimum number of steps, while processes have been optimized to remain focused and time-efficient.
With the Azərpoçt web platform, users gain not only services but also an experience of convenience and speed. Thanks to modern design elements and strategically placed functions, every click is logical and purposeful, providing users with a stress-free online postal experience.
The platform offers both visually appealing and operationally smart solutions, setting Azerpost apart from others and increasing user engagement. Users gain quick access to services, and each interaction is seamless and intuitive, making the platform the most accessible and modern digital postal experience.
Other projects
View Project
“Istehlakçı.az” is a government information platform that helps citizens of Azerbaijan understand and protect their consumer rights. The website provides useful guidance on product returns, warranties, complaint procedures, and consumer protection legislation.
View Project
IDEA is a project that encourages young people to actively participate in environmental awareness and sustainable initiatives. The project includes activities such as nature conservation, tree planting, and community involvement.
View Project
Digital Trade Hub is a platform that facilitates trade relations between two or more countries and provides digital services. It enables businesses to access solutions in areas such as government services and finance, simplifying cross-border operations.
